Passenger information

Check in

Passenger Check-in counter is opened 1 hr prior to domestic and 3 hrs prior to the international flight departure.
We kindly ask the passengers to register on time in order to avoid possible delays.
All passengers are required to show a valid identity document , passport or identity card and a valid visa , if one is needed for travel.

During booking process and to ensure adequate services, it is necessary to emphasize certain passenger category, such as unaccompanied minors, persons with disabilities, persons in need of nursing care, a person traveling with a pet, etc.

Passengers are asked to check the air carrier restrictions on the amount and weight of hand and hold baggage.

Self Check-in

Names of air carriers which allow passengers self check-in are stated at Self Check-in Counters. Identification is made with name and surname, electronic ticket number (ETKT), or reservation code (PNR). Passengers check their hold baggage at Baggage Drop-off Counter.

Web Check-in

Web check-in saves your time.
Identification can be done by name and surname, electronic ticket number (ETKT), or reservation code (PNR).
Web Check-in Conditions and Limitations may vary depending on the respective airlines.
Passengers who need to check their hold baggage can do it at Baggage Drop-off Counter.

Check–in can be done here: ovdje: or at the web page of respective airline.